From the 30th June 2020, online store managers running Magento v1 will no longer receive support from their platform provider.
In simple terms your site will no longer be protected against any future vulnerabilities, and your level of PCI compliance will be significantly reduced.
It is highly recommended that owners of Magento v1 stores move their site to a new ecommerce platform.
You may have a bespoke ERP integration or a legacy CRM system. Your product may require an array of complex filters that make it easy for users to find a specific product. Your order fulfilment process may incorporate various packaging considerations and shipping limitations.
Make a full list of the tools, functionality, and system integrations, then describe your whole operation to form a written ‘specification’ of your site. Complete this step before you do anything else.
An ecommerce specialist will be able to review your requirement and identify the most suitable platform for your needs.
They will also recommend alternative solutions that might increase efficiency or save you money.
Remember that a good ecommerce partner will tell you the negatives, as well as the positives, of any solution they recommend.
This will be determined by the platform you choose, the amount of resource you employ, and the complexity of your needs.
You will also need to consider the ongoing costs associated with the platform. This may entail a percentage of your sales in addition to any licence/subscription fees. Self hosted solutions may also incur significant hosting and maintenance costs. You may be surprised by how money newer platforms can save you.
Changing your ecommerce system might provide you with an opportunity to improve your overall operation. This is a great time to investigate ways of making better customer experiences and introducing operational efficiencies.
Some platforms cannot cope with a large volume of simultaneous transactions. Others serve data too slowly.
Not only does this impact the rate of drop off, your site may be ranked down by Google too.
Consider the level of support that you and your team might require. The best kind of support will come in the form of regular stability patches and security updates. They prevent issues before they can affect you.
However, when things do go wrong, you’ll need the reassurance that you can access an appropriate level of technical support whenever you need it. Aside from technical issues, you should also consider your training requirement. How easily can someone learn the new system and what kind of educational materials will the new platform provide?